Experience
IT Support Specialist
• Diagnose and repair any damage or malfunction found in customers devices.
• Assisted clients in understanding their available options and helped them take the right decision about their case.
• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Followed up with customers ensuring their satisfaction with their purchases.
Software/Web Developer
• Designed, managed, and updated Mobile and Web applications according to customers’ needs.
ASP.net Web Developer
• Completed front-end development tasks and ensured user experience design was incorporated into websites for optimal user accessibility.
• Specialized in asp.net responsive web development.
• Communicated with clients if changes to design needed to be made and worked with them to come up with the best solution.
• Met with management and clients to determine the needs of a website to ensure it reached its goals.
• Wrote codes for websites using a variety of languages.
IT Support Specialist
• Diagnose and repair any damage or malfunction found in customers devices.
• Assisted clients in understanding their available options and helped them take the right decision about their case.
• Acknowledged customer issues and resolved their problems quickly and efficiently.
• Followed up with customers ensuring their satisfaction with their purchases.