Experience
Sr. Business Analyst
Project: Short Term Project: Eradah Capital/Zand (Digital Banking)
Achievements:
• Conducted an initial assessment of requirements to determine if they were still in scope
• Validated the requirements and grouped them accordingly but process mapping
• Completed all Epics and User Stories and created Test Cases for Product Owners
• Performed Gap Analysis of banking processes
• Identified additional areas for UAT testing that was not covered in the original scope of work that impact the timeframe of the project.
• Created additional STQA documents and templates for the team.
Contributions:
• Implemented and established VCRM (Verification Cross-Reference Matrix) Standards for mapping requirements to test cases.
• Mapped VCRM requirements to contract, specification documents, SOW and test cases, Epics and User Stories
• Implemented SMART (Specific, Measurable, Achievable, Realistic, and Timely) to prioritize requirements
• Created other testing and business analysis documentation to assist the team with testing.
• Attended weekly and daily project meetings both onshore and offshore meetings to ensure that they understood the critically of testing digital projects and the necessary positive and negative data which is required, accounts created for testing both negative and positive results, and the order of test execution
Product Owner/Business Analyst
Project: Etihad/MTB: Robotic, AI, Digital, Mobile and Cyber Security
Achievements:
• Conducted an initial assessment of requirements to determine if they were still in scope
• Reviewed project dates and budget to determine if the allotted time to complete and implement new scope changes without impacting the budget.
Contributions:
• Initial assessment Project:
• Created Agile methodology documentation for Etihad\'s Team Members to guide them to Agile project methodology.
• Interfaced with a cross-functional team of business analysts, developers, and technical support professionals to determine a comprehensive list of requirement specifications for new applications and handheld mobile devices.
• Documented business processes and analyzed procedures to align with changing business needs.
• Walked through of new airport and current departure terminal MTB to determine where passengers would benefit from an improved passenger journey upon arrival at the airport first-class and coach
• Facial and Fingerprint Recognition and TSA Rules
SITA Corporate Quality Assurance Manager MEIA
AUH/MTB Project: Abu Dhabi, UAE (base location) (extensive travel)
Achievements:
• Observations of the project teams and suggested recommendations based upon QMS/ISO 9001.
• Assisted with re-evaluating the current state upon QMS (Quality Management Systems)
• Implemented and established VCRM (Verification Cross-Reference Matrix) Standards for mapping requirements to test cases.
• Mapped VCRM requirements to contract and specification documents.
• Implemented SMART (Specific, Measurable, Achievable, Realistic, and Timely) to prioritize requirements
• Developed new processes and procedures to standardize HP/ALM for testing and reporting purposes
Contributions:
• Created testing roadmaps for MEIA projects
• Met remotely or on-site with the Project Managers and provided updates to the Project Directors and PSE
• Championed and communicated Quality Assurance industry standards for testing.
• Evaluated the current state of quality checks to seek continuous improvement to the existing process.
• Established weekly status meetings with PMs in other countries to discuss project status and assisted with documentation and tracking metrics, i.e., construction, staffing, testing, and commissioning.
• Interviewed and successfully hired staff for various MEIA projects.
• PIR (Post Implementation Review)