freelancer
Email Verified Simon F.
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Member since 08/16/2021

IT experienced Scrum Master

  • $85.00 / hr
  • United Emirates
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Seasoned IT professional with 12+ years of diversified experience with core competencies in project management, business transformation initiatives, process optimization and solution design within IT & Telecommunication domains.

Specialized in IT Infrastructure, Network engineering and software development projects using Agile and Scrum techniques. Possessing a proven track record of success and cost optimization across all projects served. I am looking for a faced paced organization where my expertise will be an asset.

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Experience

Scrum Master - IT Infrastructure Software solutions

  •  Canadian National Railway
  •  Jan 2020 - Present

Achievements:
 Streamlined the team’s delivery processes and standardized documentation & monitoring patterns, leading to greater efficiency.
 Transitioned the team from waterfall to Agile mindset and coached the teams through the transition.
 Handled simultaneously multi-vendor Proof of Concepts on Network tools (Resulting in a CAD 3M contract).

Key Responsibilities:
 Leading Scrum ceremonies and delivery activities for 2 teams on 7 different products.
 Managing delivery team capacity planning, designing and documenting software solutions ensuring technology’s high-availability and reliability, meeting with operational excellence & safety critical objectives.
 Mapping projects scope, objectives and streamlining efforts toward attaining optimum projects configuration in line with critical success factors.
 Formulating strategic plans, ascertaining resource allocation estimates, monitoring project progress and informing the same to team, clients and service managers to enable proactive service.
 Sorting out and highlighting the roadmap options for monitoring tools.
 Enhancing project’s output image and ensuring promotion of services provided across client sites through exemplary service and careful nurturing of client relationships thereby guaranteeing maximum client satisfaction.
Tools:
Jira ● Jira Tempo ● Confluence ● Miro ● MS 365 ● Tableau (Server/Prep/Desktop) ● NNMi ● OBM ● NA ● SM ● Nokia Services Platform (NSP) ● SCOM ● SevOne ● RiverBed ● LiveAction ● Netscout ● Dynatrace ● MS Azure Monitor ● ServiceNow

Solution Design Team Leader

  •  Oct 2018 - Nov 2019

Achievement:
 Led end-to-end foundation development for BI network capacity & performance framework from data sets collection to visualization development.
 Introduced the team to Agile and Scrum methodologies

Key Responsibilities:
 Managed design and delivery team activities (5 FTEs).
 Drove workshops with Business and IT stakeholders bridging user requirements with monitoring software solution design options (IT Infrastructure – On-Prem/Cloud & Network Infrastructure).

RAN Performance Engineer

  •  Videotron
  •  Sep 2015 - Sep 2018

Achievements:
 Introduced LTE performance monitoring guiding principles and methods, that served as an organizational reference for all projects worked on.
 Completed a pilot project to collect UX measurements relying on company’s technician handsets roaming across Quebec and saved 400k$ in yearly OPEX.

Key Responsibilities:
 Managed third parties’ partnership across all phases of the tools lifecycle from (RFP, POC, integration into the overall IT ecosystem, support management, upgrades…).
 Supervised developer teams from multiple vendor adding new features and developing fixes on their products.
 Responsible for all performance engineering and development of the configuration for all features in the RAN.
 Performed analysis of network KPI’s, troubleshooting of issues, and was involved hands-on with day-to-day performance management/optimization functions for the RAN Network.
 Tracked trouble tickets for site issues based on technical analysis and initiated corrective action to resolve site issues.
 Designed monitoring KPIs for Radio Area Network services, and ensured performance excellence.
Tools:
Atoll ● Planet ● Astellia (NOVA) ● Business Object ● Esri GIS

RF Design and Performance Engineer

  •  Amaris
  •  Mar 2014 - Sep 2015

Achievements:
 Drove LTE RF Optimization alongside company’s partner (Multi-Operator Core Network – MOCN).
 Defined KPIs to measure LTE RF network performances and produced a high-level management report highlighting the LTE network rollout progress as well as the radio performances.

Key Responsibilities:
 Conducted performance analysis highlighting customer behavior and access to the latest cellular technology.
 Ensured data integrity from the Nodes to Local databases (OSS data polling & performance profile management).

RF Capacity Management Engineer

  •  Bouygues Telecom
  •  Jul 2011 - Feb 2014

Key Projects:
 2G Radio network equipment supplier swap to Ericsson & Huawei (100M EUR project)
 LTE Radio network commercial launch preparation
Key Responsibilities:
 Conducted analysis of existing 2G & 3G radio capacity management procedures and redesigned the anomaly detection algorithms resulting in an operational and hardware savings of over 15% while ensuring service excellence.
 Designed LTE radio resources consumption reports highlighting capacity challenges across the cellular coverage.
 Accomplished overnight LTE technology launch by scheduling night shifts targeting local areas.
 Achieved 2G monitoring and capacity alerting algorithm solution modernization while swapping Radio Access Network provider and oversaw the solution release on the in-house performance monitoring software solution.
 Achieved 2012 operational budget forecast aligned with the Network Architecture roadmap.

Regional RF Evolution Engineer

  •  Sep 2008 - Jun 2011

Key Responsibilities:
 Ensured 2G & 3G software/hardware evolution operational readiness and deployment’s coordination with the regional maintenance team.
 Oversaw 3G frequency layer addition over 12 months on a national scale managing the operations depending on regional coverage/capacity issues’ priority and hardware delivery schedule (shortage context).
 Managed VIP complaints, prepared for a sponsored event, effecting site cellular performance measurements, and built a coverage improvement plan.

Education

Master of Engineering

  •  ECE Paris-Lyon
  •  Sep 2008 - Jun 2011